Welcome to Starsoftcomm

The costs of IT equipment purchase being only about 20% of the total costs of ownership (TCO) throughout the lifecycle of a PC is an accepted notion amongst IT industry analysts, the remaining 80% of the costs comprises of initial installation and continuous upgrade of software and OS, and service and supports to end users, among which, 50% of IT budget is projected to be continuous installation, configuration, upgrading, migration and management of IT assets. IT equipment and applications has increasingly emerges as an indispensable tool in all industries, and businesses are increasingly relying on network management software applications to efficiently manage, if not merely keeping up with the increasingly complex IT management structure fueled by the growth of businesses. The ideal solution must address all aspects of IT management, including cross platform co-operation among different software applications.

Corporate's challenges

IT management personnel require that IT management solution able to:

Efficiently install, configure and continuously provide upgrades to OS and software applications on multiple desktop to ensure safe and reliable operations.

Automatically identify and manage software and hardware assets, monitor and control usage of software applications, and reclaim and re-allocate unused licenses.

Automatically tracks changes in IT assets manage and control unauthorized changes to ensure software usage license compliance in the corporate environment.

Efficiently resolve any issues that surface, reduce support costs to end users, reduce PC downed time and maintain corporate productivity.

Efficiently restore system to optimized operational status if and when system encounters problems.

As a leading remote service solution provider in China, StarSoftComm has invested momentous time and efforts in service-relevant core technologies, including but not limited to system maintenance, data protection, disaster recovery, network management and auto-installation, in collaboration with extended experiences in PC service and maintenance, StarSoftComm arrives at a solution that provides superior service quality while significantly reduces support operation costs. StarSoftComm's revolutionary remote service solution provides corporate complete IT lifecycle assets management and maintenance:

Installation: Installing software and OS, manages system and software images are very labor intensive activities in today's complicated PC environments, it however is essential in maintaining corporate operational readiness. In addition to addressing installation issues, StarSoftComm's fully automated and intelligent installation solution provides real time monitoring and control on every step of the process to ensure a successful completion.

Management: As in human resource management, the elements of costs, usability manageability and efficiency must be taken into consideration in making the selection. An efficient IT management system lays the foundation for stringent IT application control. Through automatic compilation of software and hardware asset list, desktop configuration management, software application usage monitoring and control, software license and authorization management, hardware usage policy management, and comprehensive reporting mechanism for asset tracking, management and maintenance, StarSoftComm's asset management solution provides corporate and business environments a proactive, complete and efficient management approach.

Control: Unauthorized changes in hardware and software applications by internal users or external third parties contribute extensively to destabilizing individual PC operational foundation, and may extend to the entire corporate environment. StarSoftComm's desktop management solution provide complete and real time monitoring and controls capability on many critical operational status of hardware and software assets that prevents unauthorized changes, rectified changes, or notify IT personnel of irregular occurrences.

Maintenance: It is effective to reduce PC operational problems and user usage issues through standardized operational procedure; they however cannot be completely eliminated. If and when issues do arise, StarSoftComm's remote diagnostic and maintenance solution provides tools to remotely assist user with issues encountered that significantly increases efficiency of IT personnel.

Recovery and restore: System crashes due to virus or IT assets' inevitable occasional failures will cause loss of valuable information and loss of employee efficiency that follows directly impact corporate wellbeing. In some cases, loss of critical data may permanently damage the effectiveness of a corporate to compete, or even survive. StarSoftComm's remote system-restore solution reliably and efficiently restores systems to the latest operational status.

Efficiently resolve any issues that surface, increase management and support efficiency, reduce management costs, directly impact corporate operational readiness.

Increases IT assets manageability and usage safety, increases corporate productivity and reduce business risk.

Fully utilizes existing IT assets and maximizes potential of IT investments.

Please proceed to product details on StarNet for more information on PC self-maintenance solution and related functions and technologies.