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	Reference cases1

	Reference cases2

	Reference cases3

Improve manageability and efficiency
-- Beijing Mentougou Municipal Commission of Education (MMCE) implemented StarSoftComm Remote PC management and maintenance system

Background analysis

As demands for IT education increases, more IT educational systems are implemented in elementary and secondary schools, along comes with management and maintenance of these systems. Under the circumstance, Beijing MMCE implemented StarSoftComm's PC management and maintenance system for the 19 schools in the district, representing close to 1000 PCs managing by the system. The system serves as powerful and effective tools assisting IT personnel and teachers assign in the PC management process, that reduces PC failure rate, increases the educational system's manageability and ease of maintenance.

Solution analysis

Functions MMCE pays special attention to are asset management, software distribution and remote equipment access control etc. These functions allow efficiently manage the entire PC and network environment, centrally manage and maintain client PCs across the network. Advanced technologies deploy in StarSoftComm's management and maintenance system are reflected in the following benefits:

Comprehensive and efficient asset management

Due to increases in the number of educational PCs deployed, IT personnel faces increasing challenges in managing hardware and software information and tracking changes, as IT personnel needs to manually and physically verify information on every PC, and will be unaware of changes in hardware and software configuration until the next verification. Asset management automatically searches for and tallies all IT assets and updates when there are changes, and informs personnel in charge through generating different reports, provides comprehensive management and tracking of throughout the entire IT assets life cycle.

Software distribution

Given the number of PCs in a educational system, manual installation of software on every PC is very labor intensive, and the problem is intensified by the lack of IT personnel in any given system maintenance structure. Software distribution function in StarSoftComm's management and maintenance system is a n elegant solution to this problem. Software distribution allows IT personnel to install software remotely and eliminates physically attending to the PCs in question. Pre-schedule unattended installation during off hours provides the added advantage of non-intrusive installation. The system also allows IT personnel to provide a selection of application software on the server that end users are allowed to selectively install when desire, and this function reduces IT personnel attending to common requests and increases efficiency.

Remote equipment access control

Taking into undisciplined PC usage of the majority of students into consideration, Remote equipment access control restrict usage of CD drive, floppy drive and USB ports on client PCs, effectively increase efficiency of students learning to use PC.

Remote control and assistant

Uneven skills in PC usage among the average users led to many non-critical but frequent issues IT personnel needs to attend to. Remote control and assist allows IT personnel to remotely synchronized mouse and keyboard with user, providing handholding assistant to users. Significantly increases IT personnel work efficiency and reduce PC problems.

Implementation result

StarSoftComm/s management and maintenance system was fully integrated into MMCE's educational system after 6 months of operation and demonstrated to be an effective centralized control and management system. Each comprehensive functional module has achieved their intended purpose, and more importantly, through which all PC management issues are resolved. IT personnel are freed from repetitious and labor intensive software installation issues, significantly increases work efficiency, and achieve the objectives of comprehensive PC management in the educational PC environment and user behavioral control.