News
  Corporate overview
  Management team
  Board of Advisors
Corporate News
  Contact Us

 

 



StarSoftComm and Greatwall computer jointly develop fail-safe self-maintenance PC management platform

StarSoftComm, the first remote PC service provider in China, announces the adoption of its self-maintenance PC management platform by Greatwall computer into their full production line as a pretext to address continuing increases in after sale support demands and costs.

As competitions in the PC manufacturing industry intensify, demands for customer services and its associated operation costs increases proportionately, leading PC OEMs to identify that improving service efficiency and reducing support costs are critical factors in enduring the keen competition.

In addressing Greatwall computer's requirements under the circumstance, StarSoftComm offers a comprehensive solution that bases its fundamentals in placing an OS independent management platform in each PC. This platform allows end users to perform auto system installation, hardware diagnostics, data rescue and system restore etc, that collectively empowers PC to self-manage and self-maintain. The platform increases manageability and ease of maintenance, fully utilize end users' participation in the after sale support formula, reduces users' reliance on after sale services and technical support.
   
   
 
  Related Product


 

StarCenter

 

  Related Solution


 

PC Self-Mainteance Platform